Huella is a site of Koeso SRL
Koeso SRL is not responsible for any damage or loss, direct and / or indirect, arising from sale of goods and services proposed in the catalog published on the site Huella deco, including delayed and / or non-delivery of the product, nor for the correspondence of goods to the specifications published on the site, nor for any other event not directly attributable to Koeso SRL.
In the catalog published on the site Koeso SRL as access and the ability to submit orders online, change in real time the product availability, Koeso SRL does not guarantee the certainty of allocation of merchandise.
The customer sends the order via the Internet will receive, at the end of the procedure, a confirmation after the order communication.
All prices shown on the site, in the column shall be construed prices include VAT. Prices can be changed at any time, without notice.
To know the details of the guarantee part of your choice, please write to Koeso SRL, we will give you every detail about.
Except various conditions that must be agreed in writing with Koeso SRL, Koeso SRL reserves the right, at its sole discretion, the right not to proceed with the shipment of the goods, even after accepting the order, to those customers who are out of trust, or with outstanding or in dispute.
Right of withdrawal
You can exercise the right of withdrawal, or decide to return the item within 14 calendar days of delivery.
Items excluded from the right of withdrawal
The right of withdrawal may be exercised in connection with any product except for items made to measure or custom.
To exercise the right of withdrawal
You'll have to write us an email with your order number and the products you want to return. From the day that you have communicated the withdrawal, you have 14 days to return the products.
Refund in case of withdrawal
You will be refunded the price paid for the item and the shipping costs for the delivery mode of the cheapest alternative available at the time of the order. The gift wrapping costs and other services associated with your order will not be refunded in case of withdrawal.
If the returned items for damage or signs of wear could deduct from the refund an amount equal to their decrease in value.
We remind you that in case of withdrawal costs for returning the item (eg. Postage and packing) are at your expense.
A refund of the item price and, if applicable, of postage costs, will be made within 14 days after the receipt of your notice of withdrawal. We may withhold reimbursement until the item is delivered or until you provide proof of having it returned.
If you need further assistance, please contact us.
Pursuant to and in accordance with Article. 13 d. lgs. June 30, 2003 n. 196 ( "Code"), the present disclosure describes the ways in which HUELLA DECO treats users' personal data received via its website (the "Site") and other means.
The Controller of personal data is KOESO Srl, (hereinafter "Huella deco"), with headquarters in Via Rossini, 1, 21100 - Varese (VA), Italy.
CATEGORIES AND TYPE OF DATA
Huella deco treat the personal user data collected during the navigation and use of the Site, as well as on registration and forwarding of purchase orders through electronic and automated means (v. Also next section "Cookies").
The personal data may be processed for the following purposes:
a) execution of closely related and instrumental obligations to use the Site, registration and access to restricted areas of the same, sending purchase orders and management of the contractual relationship;
b) respond to specific requests;
c) comply with legal obligations;
d) execution of statistics and measurement of customer satisfaction, as well as dispatch of promotional communications and newsletters (via mail, telephone, e-mail and text messages, also by automated tools) to contacts released at the time of filling in the online registration form ;
OBLIGATORY OR OPTIONAL NATURE OF DATA AND CONSEQUENCES OF FAILURE
With regard to the purposes referred to in paragraphs a), b) and c), the transfer of your personal data to Huella deco is required, and the processing does not require your consent. Any refusal to provide data may make it impossible for Huella deco to give effect to the contract and to fulfill purchase orders. The provision of data relating to the fields marked as required in the registration form is optional.
The provision of data for the purposes referred to in points d) and e) is optional, and any refusal will have no consequence.
The content of the purchase contract will be filed by Huella deco and can be sent by e-mail together with the terms and conditions of sale. Specific details on the latest orders are available in the personal area of each customer.
Users are free to cancel their subscription to the newsletter at any time by clicking on the link "unsubscribe" in every promotional email.
Personal data are processed by automated tools, with logic strictly related to the purposes, for the time strictly necessary to achieve the purposes for which it was collected or to comply with any legal obligations. Specific security measures are observed to prevent the loss of data, illegal or incorrect use and unauthorized access. The information collected is stored in a secure environment.
SCOPE OF DATA COMMUNICATION
The personal data will not be disclosed and may be communicated in Italy or in other EU countries for the purposes mentioned above, to third parties acting on behalf or in the name of Huella deco such as those with responsibility to care delivery products, credit institutions, our legal and tax consultants, outsourcers, etc..
For the aforementioned purposes, the data may be shared with the staff in charge of Huella deco or its controllers.
The controller for Huella deco is to be identified in the figure of the Commercial Director. An updated list of data processors is available at the company's headquarters.
We inform you that the Privacy Code is entitled to exercise certain rights.
In particular, at all times, you can get: a) the existence or not of personal data concerning him, even if not yet recorded, and their communication in intelligible form; b) the origin of personal data, the purposes and methods of treatment and the logic applied in case of processing with the aid of electronic instruments; c) an indication of the identity of the owner and managers and the persons or categories of persons to whom personal data can be communicated or who can learn about them; d) the updating, rectification, integration of data, as well as the cancellation, anonymization or blocking of data processed unlawfully, including data which need not be kept for the purposes for which the data were collected or subsequently processed; e) certification that the operations referred to in subparagraph d) have been notified, also as regards their content, to those to whom the data were disclosed, except where such compliance is impossible or involves a manifestly disproportionate to the protected right. The person concerned, in accordance with art. 7 of the Privacy Code, is also entitled to object, for legitimate reasons, to the processing of personal data, even if pertinent to the purpose of the collection and processing of personal data for purposes of sending promotional communications or for other purposes for which He issued the consent.
All these rights can be exercised by sending communication with headquarters in Via Rossini, 1, 21100 - Varese (VA), Italy. tel. 0332 287126, e-mail email@example.com